Authority Updates

ODD/EVEN Outdoor Water Restrictions 

for Kent County Water Authority Customers 


In order to control, reduce, and better manage peak water demands, the Kent County Water Authority maintains a continuous outdoor water use restriction program in conjunction with the Kent County Water Authority drought policy.  This program is applicable to all customers within Kent County Water Authority service district.  Property owners with an odd numbered address are allowed to use water outdoors on odd numbered calendar days. Property owners with an even numbered address are allowed to use water outdoors on even numbered calendar days.


Outdoor water use includes, but is not limited to municipal, residential, commercial and industrial facilities for the purpose of private lawn, garden& landscape watering, built in or portable sprinklers or irrigation systems, hose use, residential vehicle washing, pool filling sidewalk and driveway washing, and all outdoor hose or plumbing spigot uses.  All outdoor use of water is restricted by this policy.

Water customers are encouraged to use water wisely.

 

Please note that these restrictions do not affect Rhode Islanders outside of the KCWA district.


Current Drought Conditions in Kent County
D1-Moderate Drought


A Note to our Valued Customers:

We have been contacted by several members of the community who have received suspicious phone calls from an entity claiming to represent the Authority, seeking to collect past-due payments. The Kent County Water Authority will NEVER contact you by phone to collect payment on account balances. If you have any questions or concerns regarding your account, please contact us directly via phone or email:

(401) 821-9300     |     [email protected]


Kent County Water Authority utilizes SmartNotice mass notification system. It enables KCWA to communicate quickly and efficiently with our customers across multiple situations from annual programs (ex. system flushing), to emergent situations (ex. main breaks). To sign up, fill out the form by clicking on the SmartNotice icon below. 

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 KCWA BILL PAYMENT OPTIONS


* PLEASE NOTE YOUR ACCOUNT NUMBER ON ALL CHECKS AND MONEY ORDERS *


There are no convenience fees for the services below:


IN PERSON:  You can pay your bill in person, or use the drop box (up the ramp to the right-hand side of the building).


PAY BY TELEPHONE:  Call (888) 348-7154 to pay over the telephone via a secure line.


PAY BY CREDIT CARD / ACH:  Please select Pay Your Bill Online above, or click here to be redirected


MAIL A CHECK OR MONEY ORDER:

KENT COUNTY WATER AUTHORITY
PO BOX 9901
PROVIDENCE, RI 02940-4001


DROP OFF A CHECK OR MONEY ORDER:
KENT COUNTY WATER AUTHORITY
1072 MAIN STREET
WEST WARWICK, RI 02893-0192


The Low Income Household Water Assistance Program (LIHWAP) is Accepting Applications

Funded by the American Rescue Plan Act (ARPA) and the Consolidated Appropriations Act of 2021, LIHWAP is available for eligible low-income households through September 30, 2023, or until funds are exhausted.

Households can receive the LIHWAP grants for both drinking water and wastewater services.

 

Need Assistance Paying Your Water Bill?

You may be eligible for the Low Income Household Water Assistance Program (LIHWAP). For more information, please visit the Department of Human Services (DHS) at https://dhs.ri.gov/programs-and-services/energy-and-water-assistance-programs/low-income-household-water-assistance or Agency Partners at https://www.ricommunityaction.org/

 

¿Necesitas ayuda para pagar su factura de agua?

Puedes ser elegible para el programa de Low Income Household Water Assistance Program (LIHWAP). Para más información, visite el Departamento de Servicios Humanos (DHS) https://dhs.ri.gov/programs-and-services/energy-and-water-assistance-programs/low-income-household-water-assistance o las agencias comunitarias https://www.ricommunityaction.org/



  Contact Information

Hours: Mon-Fri, 8am to 4pm
  Phone: (401) 821-9300
  Fax: (401) 823-4810
  Email Customer Service

1072 Main Street
PO Box 192
West Warwick, RI 02893-0192
  Directions