Authority Updates


A Note to our Valued Customers:

We have been contacted by several members of the community who have received suspicious phone calls from an entity claiming to represent the Authority, seeking to collect past-due payments from our customers. The Kent County Water Authority will NEVER contact you to collect payment on past-due account balances. If you have any questions or concerns regarding your account, please contact us directly via phone or email:

(401) 821-9300     |     [email protected]


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KCWA's 2021 Fall Flushing Program:   

Monday, September 27th  -  Friday, October 22nd

Any neighborhood falling within the highlighted Yellow Zones below are scheduled for flushing today. If you are unsure as to whether your address falls within or near these zones, please follow these steps:

1.   Select the "View Larger Map" button in the top, right corner of the map below

2.   Once the map opens, click the magnifying glass (top left, next to the title)

3.   Enter your home address in the search bar, and hit the "Enter" key to locate





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SmartNotice is a mass notification system - powered by OnSolve - utilized by the Kent County Water Authority. It enables us to communicate quickly and efficiently with our customers across multiple situations from annual programs (ex. system flushing), to emergent situations (ex. main breaks). If any customer feels as though their phone number is missing from this registry, or would like to sign up for additional notifications via email, we encourage them to fill out the form found HERE. Thank You.



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ODD/EVEN Outdoor Water Restrictions 

for Kent County Water Authority Customers 


In order to control, reduce, and better manage peak water demands, the Kent County Water Authority has implemented a continuous outdoor water use restriction program in conjunction with the Kent County Water Authority drought policy.  This program is applicable to all customers within Kent County Water Authority service district.  Property owners with an odd numbered address are allowed to use water outdoors on odd numbered calendar days. Property owners with an even numbered address are allowed to use water outdoors on even numbered calendar days.

Outdoor water use includes, but is not limited to municipal, residential, commercial and industrial facilities for the purpose of private lawn, garden& landscape watering, built in or portable sprinklers or irrigation systems, hose use, residential vehicle washing, pool filling sidewalk and driveway washing, and all outdoor hose or plumbing spigot uses.  All outdoor use of water is restricted by this policy.

Water customers are encouraged to use water wisely.

 

Please note that these restrictions do not affect Rhode Islanders outside of the KCWA district.


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KCWA & COVID-19 [UPDATE]:


As of July 12, 2021 our main office located at 1072 Main Street in West Warwick has reopened to the public. 


There are no convenience fees for the services below:


IN PERSON:  You can pay your bill in person, or use the drop box (up the ramp to the right-hand side of the building).


PAY BY TELEPHONE:  Call (888) 348-7154 to pay over the telephone via a secure line.


PAY BY CREDIT CARD / ACH:  Please select Pay Your Bill Online above, or click here to be redirected


MAIL A CHECK OR MONEY ORDER:

KENT COUNTY WATER AUTHORITY
PO BOX 9901
PROVIDENCE, RI 02940-4001


DROP OFF A CHECK OR MONEY ORDER:
KENT COUNTY WATER AUTHORITY
1072 MAIN STREET
WEST WARWICK, RI 02893-0192


* PLEASE NOTE YOUR ACCOUNT NUMBER ON ALL CHECKS AND MONEY ORDERS *

  Contact Information

Hours: Mon-Fri, 8am to 4pm
  Phone: (401) 821-9300
  Fax: (401) 823-4810
  Email Customer Service

1072 Main Street
PO Box 192
West Warwick, RI 02893-0192
  Directions