Authority Updates


Please be Advised:

As of 5/31/23 we are experiencing an issue with Autopay. 

At this time, we will not be applying penalties.

We are in the process of resolving this as soon as possible. 

If you have any questions or concerns, please contact 

our Customer Service Department (401) 821-9300. 

Thank you for your continued understanding and patience.



ATTENTION: Active Construction Zones

KCWA's active construction zones will be indicated in the map by a purple box.

If you are a customer who frequently drives these areas, it is STRONGLY RECOMMENDED that traffic-related delays be factored into your travel plans.


Please click here for the mobile-friendly version


 Active Projects & Programs





A Note to our Valued Customers:

  Contact Information

Hours: Mon-Fri, 8am to 4pm
  Phone: (401) 821-9300
  Fax: (401) 823-4810
  Email Customer Service

1072 Main Street
PO Box 192
West Warwick, RI 02893-0192
  Directions