An Important Message to our Valued Customers


SmartNotice is a mass notification system - powered by OnSolve - utilized by the Kent County Water Authority. It enables us to communicate quickly and efficiently with our customers across multiple situations from annual programs (ex. system flushing), to emergent situations (ex. main breaks). If any customer feels as though their phone number is missing from this registry, we encourage them to fill out the form found HERE

Thank You.


Please be advised that beginning Monday, April 19th, 2021 we will be initiating our biannual, system-wide flushing program.

Any neighborhood falling within the highlighted Yellow Zones below are scheduled for flushing on the date provided above. 

If you are unsure as to whether your address falls within or near these zones, please follow the following steps:

1. Select the "
View Larger Map" button in the top, right corner of the map window.
2. Once the map has opened in a new tab, click the magnifying glass to the right of the map title.
3. Type your house address in the search bar, and hit the "
Enter" key.



Customers of the Kent County Water Authority are required to use water wisely and conservatively. The Kent County Water Authority has a continuous outdoor water use restriction program in conjunction with the Kent County Water Authority drought policy. This program is applicable to all customers within Kent County Water Authority service district. Property owners with an odd numbered address are allowed to use water outdoors on odd numbered calendar days. Property owners with an even numbered address are allowed to use water outdoors on even numbered calendar days



COVID 19 UPDATE:  SUSPENSION OF IN PERSON PAYMENT OF BILLS


The Kent County Water Authority main office located at 1072 main street in West Warwick is closed to the public until further notice.

We encourage new account set-ups, closures, and all other business be handled by contacting us via phone at 401-821-9300 or email at [email protected] 


Our phones will be operated Monday - Friday from 7:30 a.m. until 4 p.m.

If you cannot make your payment by the due date, or if you already have a past due account, please contact us so we can record a payment arrangement.


We appreciate remitting water payments by phone, mail, or on-line at this time.


PAY BY TELEPHONE: Call (888) 348-7154


PAY BY ACH OR CC: Click Pay Your Bill


MAIL A CHECK OR MONEY ORDER*:

KENT COUNTY WATER AUTHORITY
PO BOX 9901
PROVIDENCE, RI 02940-4001


DROP OFF A CHECK OR MONEY ORDER*:
KENT COUNTY WATER AUTHORITY
1072 MAIN STREET
WEST WARWICK, RI 02893-0192


* PLEASE NOTE YOUR ACCOUNT NUMBER ON ALL CHECKS AND MONEY ORDERS

  Contact Information

Hours: Mon-Fri, 8am to 4pm
  Phone: (401) 821-9300
  Fax: (401) 823-4810
  Email Customer Service

1072 Main Street
PO Box 192
West Warwick, RI 02893-0192
  Directions