An Important Message to our Valued Customers


ODD/EVEN Water Restrictions 


“Odd/ Even” Outdoor Water Restrictions for

Kent County Water Authority Customers


As a result of recent summertime heavy consumer demand, KCWA is reminding water customers about restrictions on outdoor water use.

In order to control, reduce, and better manage peak water demands, the Kent County Water Authority has implemented a continuous outdoor water use restriction program in conjunction with the Kent County Water Authority drought policy.  This program is applicable to all customers within Kent County Water Authority service district.  Property owners with an odd numbered address are allowed to use water outdoors on odd numbered calendar days. Property owners with an even numbered address are allowed to use water outdoors on even numbered calendar days.

Outdoor water use includes, but is not limited to municipal, residential, commercial and industrial facilities for the purpose of private lawn, garden& landscape watering, built in or portable sprinklers or irrigation systems, hose use, residential vehicle washing, pool filling sidewalk and driveway washing, and all outdoor hose or plumbing spigot uses.  All outdoor use of water is restricted by this policy.

Water customers are encouraged to use water wisely.

 

Please note that these restrictions do not affect customers outside of the KCWA district.



SmartNotice is a mass notification system - powered by OnSolve - utilized by the Kent County Water Authority. It enables us to communicate quickly and efficiently with our customers across multiple situations from annual programs (ex. system flushing), to emergent situations (ex. main breaks). If any customer feels as though their phone number is missing from this registry, or would like to sign up for additional notifications via email, we encourage them to fill out the form found HERE

Thank You.



Customers of the Kent County Water Authority are required to use water wisely and conservatively. The Kent County Water Authority has a continuous outdoor water use restriction program in conjunction with the Kent County Water Authority drought policy. This program is applicable to all customers within Kent County Water Authority service district. Property owners with an odd numbered address are allowed to use water outdoors on odd numbered calendar days. Property owners with an even numbered address are allowed to use water outdoors on even numbered calendar days




COVID 19 UPDATE:  SUSPENSION OF IN PERSON PAYMENT OF BILLS


The Kent County Water Authority main office located at 1072 main street in West Warwick is closed to the public until further notice.

We encourage new account set-ups, closures, and all other business be handled by contacting us via phone at 401-821-9300 or email at [email protected] 


Our phones will be operated Monday - Friday from 7:30 a.m. until 4 p.m.

If you cannot make your payment by the due date, or if you already have a past due account, please contact us so we can record a payment arrangement.


We appreciate remitting water payments by phone, mail, or on-line at this time.


PAY BY TELEPHONE: Call (888) 348-7154


PAY BY ACH OR CC: Click Pay Your Bill


MAIL A CHECK OR MONEY ORDER*:

KENT COUNTY WATER AUTHORITY
PO BOX 9901
PROVIDENCE, RI 02940-4001


DROP OFF A CHECK OR MONEY ORDER*:
KENT COUNTY WATER AUTHORITY
1072 MAIN STREET
WEST WARWICK, RI 02893-0192


* PLEASE NOTE YOUR ACCOUNT NUMBER ON ALL CHECKS AND MONEY ORDERS

  Contact Information

Hours: Mon-Fri, 8am to 4pm
  Phone: (401) 821-9300
  Fax: (401) 823-4810
  Email Customer Service

1072 Main Street
PO Box 192
West Warwick, RI 02893-0192
  Directions